Returns & Exchanges
At STARSET, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, we are committed to making your exchange or refund process as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
